Price Guarantee

 

Price Guarantee


We work very hard to ensure that we offer the absolute best prices online. Our aim is for YOU, our customer, to have the best possible experience both in value and service when you're in need of play equipment. If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund simply e-mail us a link to the same product on our competitors website within 14 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  •  The competitor must be an Australian business registered with an Australian Business Number (ABN).
  • Promotions such as rebates and buy one, get one free and special offers are not eligible.
  • The item must be in stock and available for immediate purchase on the competitors website. Competitor's clearance lines, display stock items, liquidation sales or limited stock offers are not eligible.

  • The competitor must be an online store, they may not have a retail location.
  • The website can not be a discounter or auction website (ie; eBay, GraysOnline, Gumtree, etc..)
  • The competitor must be an Authorised Retailer of the product in question
  • The Price Match Guarantee includes the item price and shipping costs, it excludes GST.
  • The online store must show prices in AUD.
  • Competitor's clearance lines, display stock items, liquidation sales or limited stock offers are not eligible.
  • Grey imports are not covered. "Grey imports" are products acquired from internationally based distributors other than the manufacturer's locally licensed importer. They are sometimes referred to as "direct import" or "grey market" products and are usually supplied directly to the customer from overseas.

  • Oz Kids World reserves the right not to match a competitor price that falls below our cost price.
  • Lower price as a result of a mistake/misprint by the competitor is not eligible.